FAQ

The short story is: everything with colour. Some inventory is visible publicly here in the online shop, others are shown to a limited clientelle. Join the Gemshepherd Circle e-mailing list for early alert of exclusive new stock. Clients will contact me with the characteristics of the stone they are looking for (colour, clarity and carat weight) as well as the budget range they are looking to operate within. We will discuss possibilities with the client to narrow down the search to get the best possible value. Finally, I will search through the market for a few potential stones for the client's consideration to purchase.

Yes~ to secure your stone, you can buy it as soon as you are ready. Please notify the Gem Shepherd immediately using the "Note" field at Checkout and payment. Alternatively, you can send us an email with your order number, or the name on your method of payment that your order was purchased under.

We will hold the stone for you, and contact you directly regarding the next steps of creating your jewel. If for any reason you prefer to receive the loose stone later instead of beginning a custom jewelry project, we can always forward your stone as normal.

Absolutely. Whether you have a full design in mind, sample pictures of what you like, or just a few general ideas of what you want, we can create a jewel to enshrine your gemstone. There are a variety of options available for a range of budgets, so we can talk through the possibilities and find the most suitable way forward together.

Please email us directly to discuss options. We may be able to find a way for your situation.

Every country has different regulations, and the international situation with valuable objects is complex and constantly changing. We hope that we can sell gems and jewelry to all people in all places.